Privacy Policy | Power Phrase Universe
Read our Privacy Policy to understand how Power Phrase Universe collects, uses, and protects your personal information. GDPR and Australian Privacy Act compliant.
Privacy Policy
Last Updated: 25 December 2025
Power Phrase Universe is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.
Information We Collect
Personal Information
When you make a purchase or create an account, we collect:- Name- Email address- Billing and shipping address- Phone number (if provided)- Payment information (processed securely through our payment provider)
Automatically Collected Information
When you visit our website, we automatically collect:- IP address- Browser type and version- Device information- Pages visited and time spent on pages- Referring website- Cookies and similar tracking technologies
Order Information
We collect information about your purchases including:- Products ordered- Order date and time- Transaction details- Shipping and delivery information
How We Use Your Information
We use your information to:- Process and fulfill your orders- Send order confirmations and shipping notifications- Provide customer support- Respond to your inquiries- Send marketing communications (with your consent)- Improve our website and products- Prevent fraud and enhance security- Comply with legal obligations- Analyze website usage and customer behavior
Cookies and Tracking Technologies
We use cookies and similar technologies to:- Remember your preferences- Understand how you use our website- Improve website functionality- Deliver targeted advertising- Analyze website traffic through Google Analytics. You can control cookies through your browser settings. Disabling cookies may affect website functionality.
Third-Party Service Providers
We share your information with trusted third-party service providers who assist us in:- Payment processing (Shopify Payments and other payment gateways)- Email marketing (Klaviyo, Omnisend, or similar platforms)- Shipping and fulfillment- Website analytics (Google Analytics, Google Tag Manager)- Customer support tools. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
Marketing Communications
With your consent, we may send you:- Promotional emails about new products and special offers- Educational content related to SEL resources- Updates about your orders. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email or contacting us at support@powerphraseuniverse.com.
Data Retention
We retain your personal information for as long as necessary to:- Fulfill the purposes outlined in this policy- Comply with legal obligations- Resolve disputes- Enforce our agreements. Order information is typically retained for 7 years for tax and accounting purposes.
Your Rights
Depending on your location, you may have the right to:- Access the personal information we hold about you- Request correction of inaccurate information- Request deletion of your information- Object to processing of your information- Request restriction of processing- Data portability- Withdraw consent for marketing communications. To exercise these rights, contact us at support@powerphraseuniverse.com.
International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Children's Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Security
We implement appropriate technical and organizational measures to protect your personal information, including:- Secure Socket Layer (SSL) encryption- Secure payment processing- Regular security assessments- Access controls and authentication. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Australian Privacy Principles
As an Australian business, we comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988. We are committed to handling your personal information in accordance with these principles.
GDPR Compliance
For customers in the European Union, we comply with the General Data Protection Regulation (GDPR). You have specific rights under GDPR including the right to access, rectification, erasure, and data portability.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us. If you have questions about this Privacy Policy or how we handle your information, please contact us: Email: sales@shreepowerphraseuniverse.com
Website: www.powerphraseuniverse.com
For privacy-related complaints or concerns, we will respond within a reasonable timeframe in accordance with applicable privacy laws.
Consent
By using our website and providing your information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.